Providing Servicing Options for You

myCUmortgage offers full servicing for your credit union through our subservicing relationship with Cenlar. This includes all loans purchased by myCUmortgage. This process includes administering loans between the time of disbursement and the time the loan is fully paid off.

Servicing includes:

  • Collecting payments from your member
  • Maintaining payment records
  • Providing your member and finance department with monthly reports
  • Imposing late charges when the payment is late
  • Pursuing delinquent borrowers
  • Managing escrow accounts for the payment of property taxes and insurance

And better yet, myCUmortgage connects your credit union with Cenlar for portfolio loan servicing or gives you the option to service your own loans. Our solutions are completely customizable to ensure your mortgage servicing needs work best for your credit union and membership.