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Servicing Your Loan

Our focus is to provide a superior mortgage servicing experience to members of our partner credit unions. 

If you are a credit union member seeking information about a home loan serviced by myCUmortgage, you can log in to your mortgage account in order to:

    • Access information on your home loan, including payment details, mortgage documents, escrow information and more
    • Use online calculators and tools to help find ways to pay off your mortgage more quickly
    • Learn about potential solutions if you are having trouble making mortgage payments
    • View monthly account statements, even if using coupon books to make payments
If you have any questions about the servicing of your mortgage loan, contact a Member Care Representative at 877.912.8006 or by email at MemberCare@myCUmortgage.com