Careers

The Mortgage Risk Analyst is responsible for supporting the Mortgage Risk Manager in development and execution of the company’s enterprise risk management framework and business continuity plan. The Mortgage Risk Analyst will perform risk assessments and business impact analyses to measure the company’s operations against its risk appetite statement. In addition, the Mortgage Risk Analyst will conduct testing of myCUmortgage’s business continuity plan to ensure continuity of operations in the event of a business continuity incident and assist with executing the company’s audit and exam management program. This individual will also assist the Mortgage Risk Manager with monitoring and tracking the effectiveness and testing of all action plans set forth by external and internal audits (including self-identified events), along with performing the CUSO’s regulatory change management and third-party/vendor management (e.g., due diligence requests, quality control/assurance reviews, etc.) processes.

The Member Care Representative provides expert guidance and delivers peace of mind for loan level interactions via multi-channels through the Member Care Center. The Member Care Rep provides members and partner credit unions with consistent five-star service and hassle-free experiences with their mortgages.