As tested and true credit union mortgage lenders, we are committed to ensuring the homebuying process is as simple and smooth as possible for our members. After all, we’re their trusted home loan partners in this endeavor – we must do our best to make the fulfillment of their homeownership dreams pleasant and exciting.
Of course, that means making sure everything behind the scenes continues to progress and shielding our members from as much of the stress associated with said process as possible. It’s kind of like this: We make the dream of homeownership a reality – just ignore that person over there behind the curtain…
This is particularly important during the already stressful holiday season, which inevitably bombards all of us with various pressures as we prepare our festive celebrations. That’s why now is the perfect time for me to take a lighthearted approach and put a smile on everyone’s faces. As has become a tradition with this blog, we’re going to have a little fun this week by peeking behind the curtain on The Night Before Closing:
’Twas the night before closing, when all through the single-family residence (house), not a creature was stirring, not even a mouse… so with no signs of active infestation, we did not need a pest inspection…
The endorsements were hung on the title with care, in hopes that our wiring instructions soon would be there.
The borrowers were nestled all snug in the beds, while visions of escrow refunds danced in their heads.
When out on the parcel there arose such a clatter, I sprang from the desk to see what was the matter.
I closed down my Windows, and cleared my desk of any borrower nonpublic personal information in compliance with Gramm Leach Bliley and other federal privacy laws… AND flew like a flash, threw down the bank statements, I can’t verify borrowers’ cash!!!
When what to my wondering eyes should appear, but a little ole’ AUDITOR and eight Gov-vies drew near.
More rapid than denials his entities came, he whistled and shouted and called them by name.
“Now, Fannie! Now, Freddie! Now, Ginnie! And USDA! On, HUD! On, FHA! On, CFPB! And the VA!”
As I drew in my head (to avoid eye contact, because at first I thought it was an APPRAISER and I didn’t want to violate the appraiser independence rules) and was turning around, into the file room the Auditor came with a bound.
He spoke not a word but went straight to his work, and filled out his report, then turned… not a JERK (like the last inspector that dinged us on returns that were totally not our fault! The processor was NEW and forgot to check that the case number was entered onto the final feedback certificate. It was already in TOTAL, on the 929800-A AND loan transmittal! Talk about splitting hairs…).
He sprung to his compliance manual, to his clipboard he drew, after final inspection, it passed… WOO HOO!!!
And I heard him exclaim as he drove out of sight, “Happy Closing to all, and to all a Good Night!”
I hope you all enjoyed this piece, which originally appeared on the BankersOnline blog. May all your members experience holiday miracles of homeownership, and may all of you continue to be their miracle makers! And embrace the fact that these aren’t actual miracles but rather the results of hard-working, dedicated credit union mortgage partners like YOU!
Happy Holidays and Merry Christmas from everyone at myCUmortgage! I will see you in the New Year!