Greetings and salutations, and welcome to winter! This is not my favorite part of the year here on Earth, as my home planet only experiences what you would consider to be summer and spring. My tentacles keep getting stuck to the flag pole. Guess I shouldn’t have taken that triple dog dare after all.
Speaking of home, it’s been over three months since you were introduced to my new “home” here on the myCUmortgage.com Blog. And how rude of me not to give you a formal tour of my new digs! It’s really got something for everyone in the credit union mortgage business: intriguing information, valuable insights, colorful infographics, dynamic videos and more.
Let’s take a little tour and see what myCUmortgage.com has to offer YOU!
Home Page: When you first hit the site, you see some scrolling graphics of my monster brethren. Cute, aren’t they?! Keep scrolling down and take the opportunity to determine where your credit union falls as it concerns your current mortgage business:
- Considering the pros and cons of offering mortgages?
- Wanting to grow your mortgage business?
- Not feeling the love?
- Reassessing doing everything in-house?
When you determine where you fall, click on the corresponding graphic and be taken to information tailored specifically for your needs. It’s a great place to learn what type of partnership best suits your credit union or, if you’re already a partner, it will help you determine how you want to grow our partnership. It’s also a good place to guide prospects who ask for your referral.
Keep scrolling and you’ll find detailed information on our five pillars and discover everything you need to grow your mortgage business and satisfy your members. You’ll also read about our obsession with mortgages and our drive to help you help more of your members with what is probably the largest purchase of their lives.
Did you see the video on the home page? It’s just one of several on the site. This particular video features one of our partners who explains how their partnership with myCUmortgage drove his credit union to be the top in their region. Additional videos include other partners as well as several myCUmortgage experts who go into detail about how we want to help credit unions seize the mortgage and thrill the member.
Our Story: Do you want to know what myCUmortgage is all about? This is the place to go! Learn about our history and how we’ve grown into a great mortgage CUSO. Check out our stakeholder model, review the benefits of a partnership, check out our experts on video and meet our leadership team. We have a deep story that defines our commitment to our partners. Welcome to a new way of mortgaging!
Mortgage Lending: This part of the site provides great detail around what we’ve been doing with credit unions since Day 1. It’s our testament to wanting to raise the roof on mortgage lending and make sure that your members get their mortgages from YOU! Check out our various loan products as well as our in-house originating organization, CU Select. Dive into our complete list of comprehensive solutions—like me, you’ll be amazed when you realize how many solutions myCUmortgage has to offer.
Mortgage Servicing: I’ve been so impressed with how this service continues to evolve and expand. See it for yourself and get details around our people, processes and partners. There are several comprehensive servicing solutions listed that will keep you in front of your members—that’s important because, after all, members are much more than a transaction.
Become a Partner: Click on this section and you’ll find… a form. Not too exciting, right? That’s what I thought until I dug down to the roots of the form. This page, in addition to several abbreviated versions on various other pages, benefits the entire myCUmortgage family—experts and partner credit unions alike—by promoting the growth of our family. The more credit unions that partner with myCUmortgage, the more benefits that are available to every credit union partner. This is the ideal place to send your credit union colleagues looking to get into the mortgage business or improve on their current offering.
Access My Mortgage: Remember those mortgage servicing solutions you checked out earlier? This is where those members go to learn more about how their loan is serviced and access their mortgage loan information. Plus, it keeps partners and members up-to-date on any natural disasters that may impact them. Make sure your members visit and set up their accounts.
Everything Else: I don’t want to steal your thunder as you continue to explore the myCUmortgage.com website, but in addition to the above, there is so much more to see and information to use. For example:
- The Contact Us page lets you find out how to get in touch with us, our hours, location, etc.
- Visit the News page to see all of the latest press releases distributed by myCUmortgage.
- Check out job openings in the Careers section—you could be our next myCUmortgage Expert!
- Several Infographics are available to view and download. Check these out to see some convincing statistics on why partnering with a mortgage CUSO is important to your credit union and your members’ dreams of owning a home.
Take a look around and let me know what you think of my new home. I’m sure you’ll agree with me that it is leaps-and-bounds above what other mortgage services providers have online. And, it’s further evidence that the true power of partnering with myCUmortgage is our people. We’re obsessed with mortgages—and we encourage you to visit our website (my home) anytime. My door is always open!